Manage how user data is collected, used, and protected
Effective Date: January 1, 2026
The Upchallenge App ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
• Name and email address
• Mobile phone number (used to verify your account by SMS)
• Profile information and account details
• Challenge participation data
• Habit completion and activity data
• Device information and analytics data
• Communications sent through the platform
How We Use Information
We use information to:
• Create and manage user accounts
• Operate challenges and leaderboards
• Improve app functionality and user experience
• Provide customer support
• Communicate updates and service-related notices
• Maintain platform security and integrity
• Send one-time verification codes by SMS
SMS Text Messaging
When you create an account or request a password reset, you consent to receive a one-time verification code by SMS at the mobile number you provide. These are transactional messages only — we do not send marketing or promotional texts. Message frequency depends on your requests. Message and data rates may apply.
You may reply STOP at any time to opt out of all messages, or HELP for assistance. You can also contact us at info@upchallenge.app. Opting out will prevent delivery of verification codes and may stop you from signing in.
Sharing Information:
We do not sell personal information.
We may share information with trusted service providers who assist in operating the application, including cloud hosting, analytics, customer support, and payment processing providers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service or message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security:
We implement commercially reasonable safeguards to protect user information. However, no system can guarantee absolute security.
Data Retention:
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights:
Users may request access, correction, or deletion of their personal information by contacting support.
Children's Privacy:
UpChallenge is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy:
We may update this Privacy Policy periodically. Continued use of the application constitutes acceptance of any updates.
Contact:
For privacy-related inquiries, contact: